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Terms & Conditions

Main Points

1- SMS Consent Communication:
The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
 
2- Types of SMS Communications:
 
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

  • Appointment reminders(if applicable)

  • Follow-up messages(if applicable)

  • Billing inquiries (if applicable)

  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time.”
 
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
 
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways (This is an example. Please include the method used.)

  • Verbally, during a conversation (if applicable)

  • By submitting an online form (if applicable)

  • By filling out a paper form (if applicable)

  • By texting us first (if applicable)

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link of the website ) or call us at (number)
 
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
 
8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary

SMS Section

SMS/Text Messaging Terms & Conditions
By providing your mobile number on this website, you consent to receive SMS/text messages from Westmoreland Insurance Services, Inc. related to your inquiry, policy updates, appointment reminders, renewal notices, and customer support.

Message Frequency
Message frequency varies based on your interaction and service needs.

Cost
Message and data rates may apply depending on your mobile carrier plan.

Opt‑Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message. This will unsubscribe you from all non‑essential text messages.

Help Instructions
For assistance, reply HELP to any message or contact us at info410@wiatx.com.

Consent Not Required
Your consent to receive SMS messages is not a condition of purchase or insurance services.

Data Handling
Your mobile number will only be used for communication related to your inquiry or policy. We do not sell or share SMS consent data with third parties except as required to deliver messages.

SMS Addendum

SMS Communications & Privacy
When you provide your mobile number, Westmoreland Insurance Services, Inc. may send SMS/text messages for customer service, policy updates, reminders, and information you request.

We collect and store:

  • Your mobile number
  • Timestamp of opt‑in
  • Message delivery and response logs (STOP/HELP)

We do not sell or share SMS consent data with third parties for marketing purposes. Data is only shared with our SMS delivery provider (RingCentral) as required to send messages.

You may opt out at any time by replying STOP.
For help, reply HELP or email info410@wiatx.com.

For full details, please review our complete Privacy Policy at:
https://www.westmorelandtexasinsurance.com

AT&T / RingCentral 10DLC Portal – Compliance Statement

Business Name: Westmoreland Insurance Services, Inc.
Website: https://www.westmorelandtexasinsurance.com
Support Email (Business Domain): info410@wiatx.com

Campaign Description:
Westmoreland Insurance Services, Inc. sends informational SMS messages to clients regarding insurance inquiries, policy updates, appointment reminders, renewal notices, and customer‑requested information. All messages are non‑marketing and sent only to users who have provided explicit consent.

Call‑to‑Action (Displayed at Opt‑In):
“By submitting this form, you agree to receive SMS/text messages from Westmoreland Insurance Services, Inc. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe or HELP for help.”

Message Frequency Disclosure (CR4005):
Message frequency varies based on customer interaction and service needs.

Message & Data Rates Disclosure (CR4006):
Message and data rates may apply.

HELP/STOP Instructions (CR4003):
All outbound messages include: “Reply STOP to unsubscribe. Reply HELP for help.”

Support Contact (CR2001 – Business Domain Required):
info410@wiatx.com

Opt‑In Method:
Users opt in by submitting their phone number through the website contact form at https://www.westmorelandtexasinsurance.com. Consent is captured at the point of submission and stored.

Opt‑Out Method:
Users may opt out at any time by replying STOP.